Ecoprod Technique (we, us or our) offer a simple returns policy for all products purchased through our site www.ecoprod.co.uk (our site) (subject to limited exceptions as detailed below).
Please follow the following guidelines in order to exercise your right to return a product back to us for a refund or exchange:
The returns policy only applies if you return the product, and we receive it, within 7 (seven) days of the date you received the product from us pursuant to your original order.
Please return the product once packaged to the following address:
33-35 Portugal Road,
We also ask that you let us now in writing with your returned product if you would like to exchange the product or receive a refund. If you do require an exchange please tell us the product name and other relevant information you would like to exchange from our site.
Once your return parcel arrives back we will then dispatch the alternative product you have requested (at your cost) or issue a refund back to the card you originally paid with. Please note a refund can take 1-5 working days to show up in your account dependant on who you bank with. If you have a credit account with us we will credit the amount of the refund back to your credit account.
If you have any questions regarding this returns policy please contact us by e-mail on email@example.com or by telephone on 0844 800 7890.
This returns policy does not affect your statutory rights.
Thank you for visiting our site.